Born at Basecamp.
Know Your Company was originally built by Basecamp (previously known as 37signals), the makers of the world's most popular project management tool.
The co-founder & CEO of Basecamp, Jason Fried, had started to feel managerial growing pains. Once they hit 30 employees, Jason could tell he didn't know his company as well as he used to.
So Jason and the Basecamp team set to work on a fix. They prototyped and prototyped until they ended up with a solution that worked for them. They called it, Know Your Company.
Growing up, moving out.
Basecamp started using Know Your Company in early 2013. It ended up working so well for them, they launched it to the public a few months later.
Know Your Company was so successful as a product, Basecamp decided to spin it off into its own company. In 2014, Know Your Company, the product, became Know Your Company, the company, and Claire Lew, became the new CEO. (You can read about how we cut the actual spin-off deal with Basecamp here.)
Previously, Claire had run her own consulting practice called ClarityBox to help CEOs uncover blindspots in their company and get to know their employees better. She'd felt the pain of working in a company where Know Your Company didn't exist. Since then, she's made it her life's work to help others not feel the same way. You can watch her tell that story here.
Who we are today.
Today, as our own standalone company, Know Your Company helps over 200 business owners with 12,000 employees in more than 15 countries build happier, more productive workplaces.
Our mission is to help people become happier at work. We believe this happens when people can communicate openly and honestly at work. You can read our company's beliefs about why and how we choose to do this here:
We're an entirely bootstrapped company – we believe this keep us honest to truly solve the problem of feedback for business owners and serve them well.
We're also a deliberately small team of only three people. We've observed the pitfalls firsthand of hiring too quickly, and we believe that high-quality work has nothing to do with headcount.
We want to be in business for the long haul... 10, 15, 20 years from now, and beyond! By staying small and independent as business, it enables us to stick around for longer, and determine our own fate.
Meet our team
Claire's mission in life is to help people become happier at work. She loves painting, yoga, and any project that requires a pencil. You can read what she writes on Medium, say hi on Twitter, and email her at claire@knowyourcompany.
Matt De Leon
Matt loves to dig deep to solve customer's problems. When he's not sleuthing, he's practicing Brazilian Jiu-Jitsu, cooking, or hanging out with his wife. You can email Matt at email@example.com.
Head of Business Development
A former CEO, herself, Jessica gets it and is anxious to help you! She's a wife, a mom to three rowdy boys and spends her free time snowboarding in the winter and biking and hiking the rest of the year. Connect with her on LinkedIn and email her at firstname.lastname@example.org.
We're here to help.
If you're a business owner and our story resonates with you, our Head of Business Development Jess Singer would love to give you a 30 min. personal tour of our product and offer you a free trial to see if we can be helpful to you.
If you're just browsing and are curious to learn more about our company, feel free to watch some of the talks our CEO Claire Lew has given, or read the blog that we write.
Or if you just wanted to say hi, our CEO Claire is always eager to meet new people at email@example.com and on Twitter.
Regardless, thanks for stopping by and getting to know us better.