Everything stored on Know Your Company is backed up daily. This way data loss is minimized should anything go wrong.
Our data center is equipped to handle power failures and DDoS attacks. It's also climate controlled to prevent overheating of servers. Physical access to our data center is strictly limited and audited. Nobody can enter except employees with a legitimate business purpose.
When using Know Your Company, all of your data is sent via HTTPS. That means your data (e.g. passwords) are encrypted so it can't be intercepted by hackers.
Our credit card processor has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Know Your Company is hosted by Heroku. For more information on Heroku's security, please visit Heroku's security overview. We also use Amazon AWS (Amazon Web Services) for a variety of services. For more information on Amazon's security, please visit Amazon's security overview.
Companies like Airbnb, Kickstarter, Medium, AgileBits, and TechStars use our software every week. We don't take their trust in us lightly, and work hard everyday to make sure that we are as vigilant about security as possible.
Please send us a note at email@example.com. We're happy to help anyway we can.