A bi-weekly newsletter on leadership, company culture, employee engagement and employee feedback by Claire Lew.

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Issue 10 Interview with Sara Sutton Fell, Founder and CEO of FlexJobs


Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect…

A chat with Sara Sutton Fell

As the founder and CEO of FlexJobs, a 100+ person remote company, Sara Sutton Fell shares with me what she learned the hard way as a leader, having started her first company when she was 21 years old.

Transcript of the interview here


Latest reads

Kill The Elephants In The Room Before They Kill You.
“A common mistake I observe in leaders of teams big and small is to aspire for peace as a default.” Written by Scott Belsky, Founder of Behance + 99U and Venture Partner at Benchmark

Give Performance Reviews That Actually Inspire Employees
“The essential question is this: ‘How do we hold people accountable for their performance in a way that is more accurate, helpful and inspiring?’” Written by Ben Wigert and Annamarie Mann, Gallup

CEOs Should Leave Strategy to Their Team — and Save Their Focus for Execution
“The common perception is that strategy is done at the top of the org chart, and execution is done below. It is exactly the opposite – let me explain why.” Written by Roger L. Martin, Harvard Business Review

The Angel’s in the Details
“Only by being obsessed with little things do amazing things emerge.” Written by Andy Dunn, Founder of Bonobos

How to Make Executive Hires at Your Startup
“The first thing you need to figure out is whether you’re hiring someone to help search for the business model or to help execute a business model you’ve already found.” Written by Steve Blank, Entrepreneur + Creator of the Customer Development Methodology


Favorite reads

Five Moments When Saying No Is Your Best Strategy
“The first step in building your capacity to say no is to recognize some common situations that should raise a red flag.” Written by Elizabeth Doty, strategy+business

The difference between management and leadership
“Managers want authority. Leaders take responsibility.” Written by Seth Godin

Good boss, bad times
“People tend to devote a lot more energy to their boss—or to their board, even, if they’re CEOs—to figure out what is going on. “ Q&A with Robert Sutton, Management Expert, McKinsey Quarterly

Don Charlton of Jazz on the Power of Candid Questions
“One of the things we talk about is ‘embrace unfairness’. We have big competitors, and we embrace them as competitors. If a competitor takes a customer from us, that’s part of business.” Interviewed by Adam Bryant, New York Times


Just for fun

Move Slowly and Fix Things
My friend and designer at Basecamp, Jonas Downey, wrote this incredibly insightful piece about software design in the 21st century.


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