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Our Biggest Blindspots
The top 3 CEO blindspots based on almost 300 companies and 15,000+ employees.
Asking for feedback
Become an expert on how to get employees talking about how they actually feel (and not just what they think you want to hear).
Specific Questions Yield Specific Answers
Specific questions are our most underrated management tool.
Four Questions You Should Ask Every Employee
Our most popular questions based on data from the past three years.
How to Have an Honest One-on-One with an Employee
Six ways to get honest feedback from an employee during a one-on-one.
Find out how to receive feedback in the right way to encourage employees to open up to you even more.
How to Handle Feedback We Don't Want to Hear
Keep this one thing in mind when you’re given negative feedback.
Why We Dismiss Negative Feedback
Three fallacies that get in the way of hearing what we need to hear.
Five Ways to Receive Negative Feedback Well
Receive feedback well, and you'll get more honest feedback in the future. Here's how.
How to Not Take Feedback Personally
Three tactics to help you not take feedback personally.
Acting on feedback
Gain the know-how to handle feedback well once you get it.
Recognize the Messenger
The way we treat the bearer of bad news, criticism, and new ideas matters.
Master the art of having tough conversations without demoralizing your team.
How to Give Difficult Feedback Well
Four techniques to use to give tough yet honest feedback.